Site Terms & Policy


» We are a product provider and not service provider.


» We do not accept any transaction through credit card initially; all the transactions, which are, of course B2B transactions, should be through LC (Letter of Credit) to keep things more secure.


» King Melamine does not have any Partners and Vendors. Partners in a sense that no other party is financially attached with King Melamine, and Vendors, it is clear that we are a direct sellers of product, no middle man (Vendors) are with us.


» We won't sell, share, trade or rent any of your personal information.


» We protect the security and confidentiality of your personal information at all times.



What information do we collect?

 


When you order from our website, we need to know your name, email address, mailing address, phone number details to keep in touch with you so we can process and fill your trade request.

 

When you send a request, review or comment to our customer service department, we may ask you for your email address so we can get back in touch with you, if we need to.


 

How do we use the information?

 


When you send us a trade enquiry, we use your information to process and fill your trade request. We may send you an email to confirm or to update you on your trade enquiry. We may also need to contact you by regular mail, email or phone if we have any questions about your trade.

 

Also, we may, from time to time, review your information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.


 

Do we share your information with third parties?

 


We share your information with our trusted third party service providers who manage our website. These third parties provide specific services and administer activities offered at our website; for example, call and email center. These third parties are not authorized to discuss or make any use of your personal information; it can only be used to provide such services.

 

We won't sell, share, trade or rent any of your personal information. The only time we may disclose specific individual information is if we reasonably believe that it's necessary to comply with applicable laws or regulations or to protect the interests of King Melamine.